Frequently asked questions

Quick answers about authenticity, delivery, payments, and our collections at Heritage Store.

Yes, we provide only original and genuine items. Each item is manually verified for authenticity before listing.

Delivery usually takes 5–7 working days. In remote areas, or during special events or natural emergencies, there may be slight delays.

Currently, COD is not available. You can pay using UPI, debit/credit cards, or net banking.

Once your order is shipped, you will receive a tracking ID via email or SMS, which you can use to track your parcel.

Returns are accepted only under specific conditions. Please refer to our Refund & Cancellation Policy for detailed information.

We offer an exclusive collection of coins, stamps, and antique heritage items, including ancient and medieval pieces, British India and Princely States stamps, special covers, paintings, medals, jewellery, and Republic India coins, tokens, foreign coins, and more.

Note: Items that are 100 years old or above may not be taken outside India without permission from the Government of India authorities.

Still have questions?

Do you have any queries regarding our services? Send us an email or WhatsApp us — we’ll get in touch shortly.

Frequently asked questions

Q1. Are your items original?

Q2. How long does delivery take?

Q3. Is Cash on Delivery (COD) available?

Q4. How can I track my order?

Q5. Can I return a coin if I don't like it?

Q6. What types of items do you sell?

Still have questions?